Operations SaaS platform

The business ran on a web of spreadsheets and email threads. Every report meant re-keying data, and no two people saw the same numbers. We scoped an MVP blueprint to define the roles, workflows and data model before building.

We delivered a multi-role platform where operations, finance and management each get the view they need on top of one shared source of truth, with permissions and audit trails built in.

Repetitive steps — status updates, reminders, recurring reports — were automated, then the platform moved onto an Improve care plan for analytics and a prioritised roadmap.